Privacy Policy

Thrivio Media LTD ("Thrivio Media," "we," "us," or "our") provides marketing and lead-generation services for contractors. This policy explains how we collect, use, and protect personal information when you visit our website or interact with us by phone, email, or text message.

• Contact details you submit (name, business name, email address, phone number) through our opt-in form or when scheduling a call.
• Information you share during a consultation (business goals, service area, budget).
• Basic usage data (pages viewed, device type, referrer) collected automatically through standard web analytics.

• Schedule, confirm, and follow up on consultation calls.
• Deliver the services you request.
• Send appointment confirmations, reminders, and responses to your service inquiries by SMS, email, or phone.
• Improve our website and offerings.
• Comply with legal obligations.

Message frequency varies based on your interaction with us.

By opting in through our form or in direct communication with our team, you expressly consent to receive text messages from Thrivio Media LTD related to your consultation, appointment confirmations, reminders, and responses to service inquiries.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply, depending on your mobile carrier plan.
• You can cancel the SMS service at any time. Just text STOP to +44 7923 425381. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
• If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us at isaac@thriviomedia.com.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By opting into our SMS services, you represent that you are at least 18 years of age. Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

We share information only with service providers (subcontractors) that help us operate — for example scheduling, hosting, CRM, and SMS delivery — under contracts that require them to protect your data and use it only to perform services for us. We do not sell, rent, or trade personal information, and we do not share data with partners for their own marketing purposes.

We use reasonable administrative, technical, and physical safeguards to protect personal information, including SSL/TLS encryption for form submissions. No method of transmission over the internet is 100% secure, but we work continuously to protect your information.

We keep personal information only as long as needed for the purposes described above or as required by law.

You may request access, correction, or deletion of your personal information, or withdraw SMS consent at any time, by emailing isaac@thriviomedia.com or replying STOP to any text message we send.

Your use of this site and our services is also governed by our Terms & Conditions.