Legal

Terms & Conditions

Last updated: June 10, 2026

1. Acceptance of terms

By accessing this website or engaging Thrivio Media LTD ("Thrivio Media," "we," "us," or "our"), you agree to these Terms. If you do not agree, please do not use the site or our services.

2. Services

Thrivio Media LTD provides marketing and lead-generation services for contractors. Specific deliverables, fees, and timelines are defined in a separate written agreement.

3. SMS / text messaging program (A2P 10DLC)

When you opt in through our form or in direct communication, you expressly consent to receive SMS messages from Thrivio Media LTD.

Program description: the program is designed to ensure optimal customer support and to respond to service-related inquiries. Messages include service updates, appointment confirmations and reminders, responses to service inquiries, and — only where you have separately consented — marketing promotions.

  • Message and data rates may apply. Message frequency varies based on your interactions with our service.
  • Opt out: You can cancel the SMS service at any time. Just text STOP to +44 7923 425381. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or email isaac@thriviomedia.com.
  • Carriers are not liable for delayed or undelivered messages. Supported carriers include all major US carriers (including but not limited to AT&T, T-Mobile, and Verizon). SMS service is provided on an as-available basis.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Age restriction

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

5. Acceptable use

You agree not to misuse the site, attempt to gain unauthorised access, or submit false information.

6. Disclaimer of results

Marketing results vary based on market, offer, follow-up, and execution. Past performance does not guarantee future results.

7. Limitation of liability

To the maximum extent permitted by law, Thrivio Media LTD is not liable for any indirect, incidental, or consequential damages arising out of your use of the site or our services.

8. Privacy Policy

Your use of the messaging program is also governed by our Privacy Policy. View it here: Privacy Policy.

9. Changes to these terms

We may update these Terms from time to time. The "Last updated" date reflects the latest revision. Continued use of the site constitutes acceptance of the revised Terms.

Contact

Thrivio Media LTD

10 Denehill, BD9 6AT, United Kingdom

Phone: +44 7923 425381

Email: isaac@thriviomedia.com